Important message - Resumption of all of our services

Groupe Forget - Polyclinique de l'Oreille

WE ARE THERE FOR YOU

Following the Quebec government’s announcement on May 20, Polyclinique de l’Oreille is very pleased to confirm the resumption of services in the vast majority of our clinics as of June 1.

Our first concern remains the health of our patients and our employees. This is why we follow the hygiene and triage measures issued by the National Director of Public Health in all of our clinics.

IMPORTANT

PROGRESSIVE RETURN TO A REGULAR SCHEDULE

Due to the exceptional circumstances related to COVID-19, it is very important to contact your clinic by telephone before coming on site. This makes it possible to effectively apply the distancing and traffic management measures in the clinic.

Thank you for your understanding!

HYGIENE MEASURES IMPLEMENTED IN ALL OF OUR CLINICS

  • Systematic triage of ALL patients
  • Installation of transparent panels at reception
  • Compulsory hand washing and disinfection for all
  • Frequent washing of shared areas including counters and payment terminals
  • Display of hygiene rules addressed to employees and patients
  • Staff awareness to reduce contact and maintain distances
  • Floor stickers to respect the distance of 2 meters in common areas

Wearing a mask is compulsory for everyone. We invite patients to bring their mask. If necessary, disposable masks will be available for those who do not have them.

PROTOCOL FOR ALL OUR PROFESSIONALS DURING PATIENT CONSULTATION

  • Wearing a new mask and/or a visor (gloves if necessary)
  • Equipment cleaning and disinfection between each patient
  • Daily assessment of the health of all our staff. Quarantine rules are in place if necessary

TRIAGE OF PATIENTS IN OUR CLINICS

The following are mandatory questions that will be asked to all of our patients before scheduling or confirming an appointment and/or when visiting the clinic.

  • In the past 14 days, have you had flu-like symptoms such as fever, cough and difficulty breathing?
  • To your knowledge, in the past 14 days, have you been in contact with a person infected with the coronavirus?

If yes to any of these questions, patients are not accepted in the clinic and will be offered an appointment when their situation is less at risk.

Your safety and hearing health are important to us. The application and respect by all the measures put in place is essential and we thank you in advance for your collaboration.

To contact us or find the clinic closest to you: https://www.polycliniquedeloreille.com

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